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ComplaintsforPowersports Canada Inc
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Complaint Details
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Initial Complaint
08/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I recently bought a 2021 Honda Pioneer side x side. This model had a couple of recalls, the first involved calliper torqueing specifications not being correct, which was resolved. The second issue pertained to the TURF mode on this particular model. The cable to engage TURF mode didn't operate correctly and this led to wear on the differentials. This work was warranty work, which is understandable. The current issue, is the parts ordered in early July of 2022, still haven't arrived. I was unable to utilize this machine for most of the available year, but still required to make the required payments on this vehicle, with no mention of compensation. If they would have specified during purchase that parts for this specific model were not assessable, it may have impacted my purchase of said vehicle.Business response
09/12/2022
Hello,
I'm sorry you still have back ordered parts. Unfortunately, we wouldn't have an idea on whether parts are back ordered or not until we order them especial on unique parts that are required for, you're sxs. This is certainly frustrating to deal with, we have contacted everyone we possibly could to try expediting the process. And we highly recommend you contact ***** ****** as the customer has more sway with them.Regards,
*****
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.