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ComplaintsforOttawa Best Movers and Packers Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/02/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Hello, We moved with Ottawa Best Movers on January 25 Movers were very nice and polite. The only problem I have .We missing one box with kitchenware and i have very valuable cap in this box. ** *********** **** ** *** ** ****** *** ****** ***** I checked everywhere but can not find this box. I think it was forgotten in the truck. I contacted movers next day they told they will check thair trucks. I left few messages after. But no one contacted me back.Business response
12/02/2022
Hello,
We checked all our trucks we don't have and missing boxses.
We contacted customer with update.
We unloaded some of your boxes at the attic as they were marked storage please check this area as well***** ** *** *******
Customer response
15/02/2022
* ****** ******** *******
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******
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Contact Information
121 Parkdale Ave Unit 1808
Ottawa, ON K1Y 1E6
Business hours
Today,9:00 AM - 7:00 PM
MMonday | 9:00 AM - 7:00 PM |
---|---|
TTuesday | 9:00 AM - 7:00 PM |
WWednesday | 9:00 AM - 7:00 PM |
ThThursday | 9:00 AM - 7:00 PM |
FFriday | 9:00 AM - 7:00 PM |
SaSaturday | 9:00 AM - 7:00 PM |
SuSunday | 9:00 AM - 7:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.