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          Borna's General Hardware Ltd. has 1 locations, listed below.

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            Business ProfileBorna's General Hardware Ltd.

            Online Retailer
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            Ottawa, ON K2P 1L4

            Visit Website
            (888) 830-1543

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 30/11/2020

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            They are an online hardware retailer serving the e-commerce industry in the US & Canada that specializes in combining hardware and installation service.

            Products & Services

            Builders Hardware, Computer Hardware, Window Hardware, Hand & Power Tools, Portable Audio, Outdoor & Indoor Ligthing, Tool Storage, Home & Outdoor, Smart Electronics, 3D Printers, Personal Protection Equipment, LED Lighting, Plumbing & Watering Irrigation, Electrical, Wall Shelves, Door Hardware, Cabinet Hardware, Security Hardware, Kitchen Hardware, Welding Equipment, Smartphone Accessories, Artifical Plant Light Equipment.

            Business Details

            Headquarters
            Ottawa, ON K2P 1L4
            BBB File Opened:
            21/2/2022
            Years in Business:
            5
            Business Started:
            1/7/2019
            Business Started Locally:
            1/7/2019
            Business Incorporated:
            9/11/2020
            Accredited Since:
            30/11/2020
            Number of Employees:
            1
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Officer Borna Bernard Mishuris Sr., Owner & CEO
            Contact Information

            Principal

            • Officer Borna Bernard Mishuris Sr., Owner & CEO

            Customer Contact

            • Officer Borna Bernard Mishuris Sr., Owner & CEO
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/05/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I placed an order on October 13, 2022 for the Bose QC35 rose gold headphones. It should’ve arrived within 3-4 weeks, but here we are in May 2023 and I still have yet to receive anything. I’ve tried contacting support multiple times and the only response I get is that they’ll check the system. They say they’ll check, but I still have never gotten an update as to where my package is. My tracking number doesn’t work anymore either. It should not take over 6 months to get replies and to get my package. It’s absolutely ridiculous; I don’t even want the headphones anymore because it took way too long so I ended up buying different ones. The last I heard from support was back on March 29th.
            Read More
            Read 6 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christopher S

            04/03/2023

            I ordered and paid for some outdoor lights from this company on 23 November 2022. The items were due to ship from ******* so I was led to believe. On 15 Dec 2022 after not hearing anything I emailed and called to cancel the order. The call went to voicemail and was never responded to. The following day I was told via email that the items had shipped and was provided with a shipping reference. When I checked the reference that day and the following day I discovered that it did not exist.On 17 Dec ***** when I enquired where my items were I received an email saying the items had been returned to the company for and unknown reason. I was told that I would get a refund via E-transfer, which seemed a bit odd as I have paid via credit card. None the less I decided to give them the benefit of the doubt. For the following month I emailed constantly asking where my E-transfer was but never received a reply or the money.Thankfully as I had purchased via credit card at the end of Feb 2023 I received a refund from the credit card company following my complaint.That is my experience. Sad I had to give 1 star in order to write this review.
            Read 6 More Customer Reviews

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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