ComplaintsforB&B Painting
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Complaint Details
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Initial Complaint
05/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contracted with B&B Painting (2656678 Ontario Inc.) for some exterior painting of our home. The name of the person with whom I dealt was **** ******. I paid a $2020.00 deposit by cheque. The work was initially scheduled for mid summer of 2022, but we discovered some rot in the framing of the house which needed to be repaired first. **** said that it was best to take care of that before they painted. I tried to contact **** by phone, email, and text several times between September 2022 and April 2023. I received no replies. I also contacted who I thought was his business partner (***** in the fall of 2022 and he assured me that all was fine and that they would prioritize our job for the spring. I contacted **** again at the beginning of April and was surprised to hear that he was no longer working with **** and B&B Painting. He advised me to contact ****, and he also gave me the number of ****'s father, who apparently also has a role in the business. I sent a text to **** and his father on April 3, asking for a reply. I have not received one. I sent an email to ****, followed by a text, asking for the return of the deposit by the end of the day on April 6. I have yet to receive a reply or any indication that the text was received. I am seeking return of the deposit of $2,020.00 so that I may contract with another company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.