Business ProfileforBlack Tar Construction

Reference: Quote **** ($4197.52) - Driveway, Accepted August, 2021, Final Completion Date - June 30th, 2022 AND quote **** ($3122.30) - Interlock Pavers, Accepted August,2021, Final Completion Date - June 30th, 2022 I paid for a complete driveway replacement and interlock paver installation in August of 2021, and the driveway prep team showed up the following May to get everything ready. When they left, they said that they would return as soon as the pavers were installed. Pavers were not installed until last month (May, 2023). The "Paving Project Deadline" was June 30th, 2022. After many discussions with Black Tar, the following response was posted on your *** website: Dear *******,We sincerely apologize for the significant delays and frustrations you've experienced with your driveway replacement project. We take full responsibility for the extended timeline and improper paver installation.My interlock ******* stated he spoke to you regarding ************* installation and that you are satisfied with ************* implemented. Thank you for bringing your concerns to our attention, and we appreciate your patience as we work towards resolving this matter, we will make sure to book you in for the asphalt paving installation immediately. As a token of appreciation for your patience and understanding, I have just sent you a free sealing visit worth $217+hst. I know this does not do justice for the delays, but I hope it will allow you to give our company another chance to make this right! *********************** (***) My response is quoted below: Firstly, let me say how grateful I am that you have taken the time to respond to my complaint. As a ***, I am certain that you have far more pressing items on your agenda. Also, let me say that I am grateful, both as a senior citizen and as a military veteran (Army, 1970's, Navy, 1990's, and Air Force, 2005-2008, 3b medical release), that your company offers a 5% discount for either of these instances. I will be happy to pass this letter on to all of my military brothers and sisters and to all of the DND people with which I currently work; we all need to save money wherever we can. Sadly, due to my continuing physical situation, and the certainty that that deterioration will progress, I will not be able to do much more than get my 2019 Honda Gold Wing Touring DCT motorcycle out of storage, where it has resided since the fall of 2021, shortly after agreeing to your quote. I was, in May of 2022, when your prep crew came and did its work on my driveway, overjoyed by the prospect of riding the summer away, but my joy was short-lived. I am currently left with the prospect of asking a friend or paying someone to drive my motorcycle to my home, just so that I can park it in my garage and run a 'For Sale' notice on AutoTrader. Due to a medical accommodation, I have been designated as a 'work from home' individual, and that provides me ample time to meet with people during the daytime, as opposed to waiting until evening. That being said, I look forward to meeting with you and your job-site foreman at my home in the days before your paving crew arrives, so that we can discuss the attached drawing, examine the model I have created, and go over your intended plan of execution. Also, I would welcome the inclusion of *****, the paver installer, as I value his input in this matter. Since that response was posted, I have not been contacted by Black Tar