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Find a Location

Local Paving & Construction Inc. has 1 locations, listed below.

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    Business ProfileforLocal Paving & Construction Inc.

    Paving Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    75 Jamie Avenue, Ottawa, ON K2E 7Y6
    BBB File Opened:
    1/1/1977
    Years in Business:
    48
    Business Started:
    1/1/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of Snow Plow Licence for this business, issued by City of Ottawa

    These agencies may include:

    City of Ottawa

    110 Laurier Avenue, West

    Ottawa ON K1P 1

    613-5802400

    http://www.city.ottawa.on.ca

    Type of Entity:
    Corporation
    Number of Employees:
    16
    Business Management
    • Mr. Mario Marano, Owner
    • Ms. Francine Marano, Office Manager
    Contact Information

    Principal

    • Mr. Mario Marano, Owner

    Customer Contact

    • Mr. Mario Marano, Owner
    Additional Contact Information

    Fax Numbers

    • (613) 723-7285
      Primary Fax

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    R. G.

    1 star

    13/05/2022

    I got my laneway done 8 months ago and it looks terrible. Ive sent emails and text and received nothing back. Ive talked to multiple people and they have all said it was poorly done and should be ripped out and redone. I wish I never spent the money.

    Local Paving & Construction Inc. Response

    16/05/2022

    Good afternoon ****. We meet early in September of ***************************************************************************************** to help you get your driveway done.I provided a quote to you on September 7th and we completed the paving of your driveway on September 27, 2021.On completion of your driveway you where completely happy with the results so I am not so sure as to why you are now totally not satisficed.You claim to have sent me text and emails, the only message I have is a email of April 22, 2022 where you claimed to have a small crack in the driveway and we should reconnect. I did reply to the email that I would contact you once the season got started and I was in your neighborhood. (Please appreciate that spring start up is the busiest time of the year for most contractors).Getting option from unqualified individuals or on social media is not helpful.Please send me another email to let me know when you would like to meet and I will come out to see the driveway and lets see if we can come to a resolution.Thank You.*********************** Vice-President ********************** ******************************* ****

    Customer Response

    16/05/2022

    Hi ****** I have not received any short of communication back. (Maybe the wrong email?? And I have nothing in my junk mail) also texted you directly can screenshot for you if youd like. You are right I was happy with the job at the time. And the unqualified individuals that contacted me personally were people who own and operate businesses such as yourself. I can attach photos to an email of the rough spots when I receive one. I wilI gladly remove the review once I receive a response. I would just like to get this resolved thanks.

    Customer Response

    16/05/2022

    Hi ****** I have not received any short of communication back. (Maybe the wrong email?? And I have nothing in my junk mail) also texted you directly can screenshot for you if youd like. You are right I was happy with the job at the time. And unqualified individuals that contacted me personally were people who own and operate businesses such as yourself. I can attach photos to an email of the rough spots when I receive one. I wilI gladly remove the review once I receive a response. I would just like to get this resolved thanks.

    Local Paving & Construction Inc. Response

    03/06/2022

    Good afternoon ****. I want to confirm with you are meeting of May 16th conversation.I think that we are in agreement that there is not really much wrong with the driveway after we had a discussion.: A small indent that was made by your boat trailer on a hot day is not covered under our warranty as stated in our agreement, this will be common with asphalt that never does get as hard as concrete. : The hairline crack which has developed over the winter is over a culvert and again this is stated in our agreement that we can not warranty this as *********** will heave up over the winter month with frost conditions.: There is a short section (15' long or so), where there is some segregation at a joint and this was not preventable with the hand raking that was required on this project.: As previously I commented on, the driveway sits higher than the grass and I advised you to install top-soil in these areas to prevent the horizontal edges from cracking and undermining.Trusting we are in agreement with all.Regards,*********************** Vice-President ********************** ******************************* ****

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