Business ProfileforCPOS Inc.

On May 13, 2022 I spoke with ***** ****** who works for CPOS and was told about all of these great things that he could offer me if I used his payment services. He had told me that he would not charge me a cancellation fee and I could cancel at any time if I did not like the card reader machine. I agreed to try it out. When I first received the machine I was not able to use it because it did not have wifi. I called about 4 times to get a SIMS card so that the machine could be used. I still to this day have not received the card. I called and explained that the machine is not worth it and since I cannot use it without wifi that I no longer was interested in having it. I was assured by ***** that this would be no problem. I tried to get in contact with him a number of times and was not successful. I then found out that ***** was let go from his position at CPOS. I spoke with someone else and they said that they do not understand why ***** would make this deal with me and I had to continue to pay for the device. I am now getting bills in the mail for the device which they are saying I have to pay almost $3000 for and then return it after paying that money. CPOS has been no help and the customer service representatives never get back to me when I call or email. Their business practices are very poor and they try to deceive people, and when they get called out they choose to fire their employees that made the error instead of just fixing the errors that were made. I have reached out to CPOS many times and every time I am told that they would get back to me but do not and then when I asked to speak with a supervisor there are never any available. I was deceived by their employee and agreed to something under false pretenses.