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Find a Location

Guns N' Hoses Roofing & Contracting has 1 locations, listed below.

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    Business ProfileforGuns N' Hoses Roofing & Contracting

    Roofing Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    At Guns N' Hoses Roofing & Contracting, we pride ourselves on keeping your property and our job site safe, clean, organized and presentable at all times. No job is too big or too small for Guns N' Hoses. From residential roofing to commercial projects, our reliable and friendly team is trained with the customer in mind. With over 15 years combined experience, our clients and their properties are our number one priority and will always be given peace of mind knowing our team will do the job right the first time. We kindly invite you to review our portfolio on our website at gnhottawa.com where you will find a number of residential projects we've completed as well as commercial jobs we have completed such as the Marshes Golf Course in Kanata, the Experimental Farm's Dairy Barn, Christ Cathedral Church on Sparks Street, the Tanzanian Embassy and more! Fully Licensed, Liability Insured and Active Workers Insurance.

    Products & Services

    Residential and Commercial roofing products, Siding products. Please call for details and samples.

    Business Details

    Location of This Business
    Ottawa, ON K2C 4G2
    BBB File Opened:
    13/2/2019
    Years in Business:
    6
    Business Started:
    8/8/2017
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    7
    Business Management
    • Vanessa Sukkar, Owner/Operator
    Contact Information

    Principal

    • Vanessa Sukkar, Owner/Operator

    Customer Contact

    • Vanessa Sukkar, Owner/Operator
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    I hired ******* ****** (proprietor of Guns N Hoses) to replace my roof after her team did some temporary repairs following a windstorm in May/22. She provided me with tile colour options, but when I made my selection, she said that the colour I wanted was no longer available and had to be ordered from a different supplier at an increased cost. I agreed to the extra cost, and she sent a new invoice to me on July 14/22. On July 18, we both signed a very detailed contract. I made the down payment requested, and the work commenced in mid-August. NOTE: The contract had been revised several times before I agreed to sign it, and I noticed that each time a revision was made, there was no previous version available for comparison. So in order to determine if everything we discussed was accurately represented, I had to re-read the contract in its entirety each time she made corrections to it. I decided then to make pdf's of both the invoice and contract. The job was done with only minor details remaining to do, and ******* agreed to leave 3 full bundles of unopened tiles and an ice shield pack in my backyard. I submitted the final payment according to the invoice/contract we had signed. When I requested my receipt, ******* told me that she would be making some minor changes to the invoice. I asked her politely not to change it. She then informed me that I was responsible for the cost of all materials, delivery, disposal, labour, Contractor’s overhead and profit...to which I reminded her that our contract also included a Change Orders clause that specified that any changes in costs must be agreed to in writing...but that I was open to discussion. That's when she became nasty, She took back the extra tiles, did shabby work on my downspout, and informed me that if I didn't pay the remaining balance, there would be no receipt and that this invalidated my warranty.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark O

    5 stars

    08/11/2021

    Guns N' Hoses provided an exceptional service to our home. Our home is quite large, they had our roof done in just 3 working days! The crew was very friendly and helpful when addressed and ******* the business owner was very proficient and knowledgeable in her trade! She went above and beyond with a free inspection at our first visit, she provided pictures and thoroughly addressed the issues with our roof and ventilation. ******* provided a very welcoming and professional experience, she was able to deal with sudden issue promptly and save us money! My wife and I highly recommend Guns N' Hoses for your contractor needs. Their clean up was impeccable, our home looks better than it did before they arrived from the ground up!

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