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          Ottawa Metro Towing & Recovery has 1 locations, listed below.

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            Business ProfileOttawa Metro Towing & Recovery

            Towing Company

            Contact Information

            2759 Lancaster Road

            Unit 1&2

            Ottawa, ON K1B 4V8

            Visit Website
            (613) 731-1936

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            2759 Lancaster Road Unit 1&2, Ottawa, ON K1B 4V8
            BBB File Opened:
            1/12/1997
            Number of Employees:
            1
            Alternate Business Name
            • Ottawa Metro Towing
            Business Management
            • Webb Wehbe, President
            • Sean Arthur, Operations Manager
            Contact Information

            Principal

            • Sean Arthur, Operations Manager

            Customer Contact

            • Sean Arthur, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (613) 731-0653
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

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            Most Recent Customer Complaint

            24/05/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On Jan. 29th during a blizzard my car slid to the side of the road very slowly (5kph) and gravity took over and I slid about half way into the ditch. Now my car was still running when we came to a stop. I tried to leave a sign but it was a blizzard. I had arranged to have my car pulled out but Ottawa Metro Towing got to it first. They pulled it out backwards (from the rear) and right onto a flatbed while the front wheels were locked. When I went to pick it up I can tell it was pulled off the truck and it didn’t start. I asked them if they would fix it but they just shrugged shoulders. The damage they did was to strip the timing gear. It’s taken me awhile to ask for help but I’m on medical leave ODSP with cancer and I only get a small stipend each month. Not having my car (still have 4 payments) will push back all my appointments and operations for months. Is there anyway to sue the company to fix or replace or money to get a used car? Does anyone win against a towing company? So far I’ve paid out $844.10 to the tow company and roughly $600 for the mechanic to tell me what’s wrong and how it could have happened. I look forward to hearing from you. Hopefully we can get something out of them.
            Read 4 More Complaints

            Customer Reviews

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            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

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