Business ProfileforDesign Electrical

I hired Design Electrical to work on the electrical work of a new house. The company has set multiple deadlines to have the work completed, and each one was never met. At times, they never showed up to appointments they had set without notifying us. That caused other contractors to adjust their schedules which caused us more money and considerable delays. I followed up with them by emails, text messages and phone calls to inform them that the Plumbing and HVAC contractors could not complete their work due to incomplete and late electrical work by Dec. 14, 2022. Similar delays due to late and incomplete electrical work were communicated to them in writing for the insulation contractor on May 23, 2022 and drywall contractor on July 11, 2022. I also contacted them many times by emails, text, and phone calls to verify the status of their work as it affects the work of other contractors, and it is required for essential connections and services for the house and we needed for occupancy permit by the city. This will also affect our insurance policy for the house. I informed them how this would have major effect on the cost and may cause severe damages that may occur due to the incomplete/delayed electrical work. All my attempts at contacting them were met with no response. Once they did respond they were not willing to discuss the issue and did not show interest in coming up with a solution to resolve the problem. Their response was if I did not like it, I can hire someone else to complete the work that they began. The company received from me 70% of the amount of money agreed upon but only completed around 50% of the work. At times, they even charged me twice for some services. The house was accessible at all times and everything was ready for them to complete the work. Their incomplete work caused the other contractors to demobilize the site after discovering that the electrical work was incomplete. I have all required documents and photos supporting my claim.