![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforWhytes Maintenance
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Spent close to $12,000 last summer to get fascia repaired and install brand new eavestrough on the whole house. Work started August 30, 2021. Noticed in spring 2022 that all corners leak. Have been calling since April to get fixed. Now well into July and still not done. No caulking was applied when installed. Someone finally came a couple of weeks ago when it just rained and applied caulking. The next time it rained streams of water poured out the corners even worse than before. Caulking should be applied when it is dry and given the time to dry. Was promised three times yesterday (July 8) someone would come around and fix but nobody showed up.Business response
20/07/2022
***** ******* *********** ***************** ***** ********** **** *** **** ***** ** *** ***** ******* ********************** ******** *** *** ****** ******** ****** *** ******** * ******** ******* ***** **** ********
gutter was installed in the fall.. customer advised it was too cold to install caulking for it to seal properly.
with all the rain this spring it has been hard to fit in the caulking ... it was done and is now repaired.
the leak was a very minor part of the bigger job of soffit and fascia which was done correctly and has no defects.
respectfully, whytes maintenance
Customer response
20/07/2022
***** ******* ****** ************************* ***** ********** **** *** **** ***** ** *** ***** ******* ********************** ******** *** **** ********
I was able to resolve the matter with Whyte’s. They had someone come and fix the two corners that were leaking.
*******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.