ComplaintsforHome Renovations One
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Complaint Details
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Initial Complaint
22/02/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I hired Home Renovation One to complete an addition at my mothers place. Over time I have asked the *****, ******* ********** for invoices as I have been paying him via e-transfers in amounts of $3000.00 per payment for 7 payments of $21,000.00. He also received an additional $4800.00 from the Metis as part of a program I am to help me pay for project. To date I have not received proper invoices from the ***** and he charged HST fir euro he did in 2022 that today Feb 21/23 I discovered from CRA he was not registered to collect HST or GST. I over paid him $1060 for job and now he’s refusing to give me my credit back and chains rather that I owe him an additional $200.00 dollars! On December 12/22 I received a text response when I requested invoices at which time he had included HST on some things and not others. He has installed one of my 2 windows incorrectly now 3 times and also noticed today that he charged me $1580.00 for a job that was not even carried out according to his worker that he had on the site who spoke to me on the phone. I would like this contractor immediately investigated for fraud of false pretenses I would like proper invoices for my personal paperwork/filings and the money I’m owed which is now almost $3000.00 as I w a net my overpayment and HST charges back
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.