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Find a Location

Atlantic Van Lines Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Atlantic Van Lines Inc

      650 Kingston Rd Pickering, ON L1V 0B8

    • Atlantic Van Lines Inc

      1 - 50 Ironside Cres Scarborough, ON M1X 1G4

    Business ProfileforAtlantic Van Lines Inc

    Moving Companies
    Multi Location Business

    Additional business information

    Additional Info:
    Murat Balduk, the Director of Atlantic Van Lines Inc is also the Director of Kingsway Van Lines Inc and Armour Van Lines Inc.

    A separate BBB Business Profile for each business is available.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Atlantic Van Lines Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Atlantic Van Lines Inc

        650 Kingston Rd Pickering, ON L1V 0B8

      • Atlantic Van Lines Inc

        1 - 50 Ironside Cres Scarborough, ON M1X 1G4

      Location of This Business
      650 Kingston Rd, Pickering, ON L1V 0B8
      BBB File Opened:
      9/7/2012
      Years in Business:
      12
      Business Started:
      6/3/2012
      Business Incorporated:
      6/3/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • 2319488 Ontario Inc
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 4:00 PM
      Business Management
      • Mrs. Anita Kleitz, Customer Service Manager
      Contact Information

      Principal

      • Mrs. Anita Kleitz, Customer Service Manager

      Customer Contact

      • Mrs. Anita Kleitz, Customer Service Manager
      • Jen Kirsh, General Manager
      Additional Contact Information

      Fax Numbers

      • (416) 335-9770
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      22/09/2023

      I hired Atlantic Van Lines to move all of my worldly possessions from Lindsay, Ontario to Edmonton, Alberta. This consisted of 48 boxes/plastic totes, and 1 suitcase. Somehow in the moving process, one of my plastic blue totes was "lost" by the movers. In this tote was ALL of my jewelry, which monetarily was worth about $5,000.00, but sentimentally was priceless. In the same tote was my expired passport, my birth and marriage certificates, my scuba diving mask and underwater camera, along with many sentimental items like greeting cards, programs from events attended, and artwork made by my grandchildren. After contacting the business manager immediately and on a weekly basis for 6 months, the plastic tote was never recovered. Compensation in the amount of $15.00 was offered and declined. * *** ********** ****** ********* ** * ***** *** ********** ****** ** **** ********* ** *** ************** ******* ** ********** **********

      Customer Reviews

      29 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Trista C

      1 star

      04/06/2024

      Truly awful experience so far. We're moving some valuable (to us) items across Canada. We gave them a list of items and specific instructions to leave 1 of the 2 dressers in the storage locker. They showed up late once and we needed to reschedule the pick up. Then, they showed up and the movers hadn't been given instructions beyond "clear the unit". When the storage employee told them they weren't to clear it out they did anyways. They claim they called me but I have no records. They did however, call my parents who they expressly were told were unavailable and to call me. When I contacted them, they refused to return our dresser unless we paid them $350. ***** about their instructions and events at the storage facility. I have all the proof of instructions in email. Now they are holding our item, refusing to return or give to us without payment when we had specifically asked them to not to take. Truly awful. ****** ****** *** ******* ***** *** **** *** ***** ********* *** Now we need to try and recover our things. I am worried for the final bill and condition of our items.

      Local BBB

      BBB Serving Central Ontario

      BBB Reports On

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