9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Sandy & Guy E
4 stars03/12/2021
Total Access Solutions installed our stair-lift in the fall. Our thanks to Miles and especially Dave who got our lift through it's growing pains. Dave made several trips back to our home until our unit worked perfectly. Fantastic. professional and friendly customer service !
Total Access Solutions Ltd Response
06/12/2021
Thank you for taking the time to write us such a positive review, even when things don't go as they normally do you were very patient and understanding when we worked through the challenges! We appreciate that even when things don't go as planned our clients still see the passion we have for making things right. We are always striving to ensure our clients are happy with the end product and will continue to make this a priority ~ its what we do!Review from Peter S.
5 stars09/11/2021
Very professional both sales and installation staff. Would deal with their company in the future.Total Access Solutions Ltd Response
10/11/2021
Thank you kindly for the words of appreciation! We live to assist our clients to living their lives to the fullest - making your home more accessible was a pleasure! We know you'll get many years from your new exterior stairlift, thank you for choosing TAS!Review from Randy C
5 stars07/11/2021
Excellent customer service. ****************. They followed up on all requests and enquires. We would definitely contact this company in the future.Total Access Solutions Ltd Response
09/11/2021
Hi Randy, we are ecstatic that you had a positive working experience working with us! We try to employ a positive, compassionate and efficient work ethic at all times, it is what separates us from the competition. We understand the value and necessity of a ceiling lift for our clients and the accessibility that it allows. Thank you for choosing TAS, we are just a call away should you need anything in the future!Review from Olivier P.
5 stars02/11/2021
Delivered ahead of time, installation was flawless, technician doing the installation was extremely professional and efficient. We are very happy with the stairlift and it works perfectly.Total Access Solutions Ltd Response
09/11/2021
Hi Olivier, it is always nice to know that we are doing our best and that our clients are happy with the service we provide. Our entire team loves knowing that we show professionalism and go above and beyond to get things installed for you ahead of schedule - we will always try to accommodate when possible. Don't hesitate to reach out should you have any questions, we're here to help!Review from Jennifer G.
5 stars30/10/2021
TAS is very professional company no matter from customer service or technical standpoint. They always reply my email and answer my questions promptly. The stairlift installed in my house is very safe, comfortable and make our life much easier than before.Total Access Solutions Ltd Response
04/11/2021
Thank you for the kind words. We try to do our best and only provide our clients with quality products. It was a pleasure working with you and your family.Review from Joann H.
5 stars29/10/2021
Excellent products and service . Very knowledable about available products and servicesTotal Access Solutions Ltd Response
04/11/2021
We appreciate your feedback!Customer Response
06/11/2021
Great people to deal with. Fair prices. Prompt service.Review from Lorna B.
5 stars18/10/2021
During the worst time of my life when I needed someone to offer advise and assistance in order to care for a love one, I was pointed in the direction of Miles H. and I was able to relax as we talked about medical equipments and how he can assist me.
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Miles is amazing and was born to offer the services he is providing, he understands people and has a compassionate heart.
Thanks for all you do Miles!Total Access Solutions Ltd Response
19/10/2021
Thank you for such kind words, we always strive to do our best and it is very appreciated to hear that we did a great job. It was a pleasure working with you and your family!Review from Susan R
4 stars21/09/2021
Total Access Solutions Ltd were quick to address our issues, provided temporary solutions and ongoing communications on status of the order.Total Access Solutions Ltd Response
28/09/2021
Thank you for choosing TAS and for leaving us a review, its much appreciated!Review from Pat C
5 stars15/09/2021
A lift was installed giving my Dad outside access. I was so impressed with the job from start to finish and followup. The plan was described and proceeded with care. I have never seen workers so neat. ***************************************************************Total Access Solutions Ltd Response
28/09/2021
Thank you for your kind words, we truly enjoyed working with your family.
Customer Review Rating
Average of 9 Customer Reviews
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