ComplaintsforKomak Landscape Construction
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Complaint Details
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Initial Complaint
31/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In 2021 we had Komak landscaping complete a 40k landscaping/backyard redo for us. This included painting our deck and paint the concrete around the pool and painting the fence- also putting lights inside concrete blocks and fake grass in our backyard. We signed a contract that he offers a 5 year warranty on his work. We notified him in 2022 that our deck paint has peeled off so bad that it’s being tracked in our house, gets in our food, in the dogs water and that it needs to be fixed asap! Also told him that the paint around the pool has come off and is landing in the pool and filter and it needs to be fixed too. He kept telling us that he is low on staff and that he will put us on priority for spring if 2023. We have tried contacting him many times including voice mails, text messages, phone calls and he has been ignoring us. We just came to realize he has blocked our numbers and blocked us from his social media (our daughter can find him and see his accounts but we can’t) so we are trying to find a resolution for this issue before bringing him to small claims court. My husband and I both signed the contract and we have it - so there is no need for this nonsense and he should be taking his business new or old clients seriously. We are technically under warranty until 2026. He moved his business from Pickering to Picton - so even if the business has moved , he is still under contract with us for warranty and issues that need to be fixed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.