At-a-glance
Related Categories
Business Details
- Location of This Business
- 797 Concession 8 West, Puslinch, ON N0B 2J0
- BBB File Opened:
- 26/8/2005
- Years in Business:
- 65
- Business Started:
- 1/6/1959
- Business Incorporated:
- 8/11/1988
- Accredited Since:
- 29/5/2015
- Type of Entity:
- Corporation
- Alternate Business Name
- Flamborough Pumps
- Contact Information
Principal
- Mr. Mike Crawford, President
Customer Contact
- Mr. Mike Crawford, President
- Additional Contact Information
Phone Numbers
- (866) 719-7577Other Phone
- (905) 659-3337Other Phone
- (866) 719-7577
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
David B
28/02/2022
A couple of weeks later a technician came to the home to service my ******** System. The only tools he brought into my home was testing kit (radar was now up). The technician looked my unit, started to complain about ******** and very clearly stated that they could not get parts. The technician did not even attempt to diagnose for an issue, so how did he know it needed parts? Rather the technician just tested the water, stated it was hard, and tried to "upsell" their own Canadian Brand. The technician tried to make a sale right there but I held back and stated I needed to know more about the "new" water softening system he was trying to sell me. If they could send me more information...
At the end of the day, it seemed like an opportunity for Murfin Bros. to get a foot in the door and make a sale, irrespective of the client's issue. BTW - I was sent an invoice for $118 CAD + Plus Tax for MOBILE SERVICE INSPECTION VISIT AND CHECK OVER LABOUR, which I have paid. Why? I do not need the headache. BBB is the forum to make others aware of this companies practices!!!!!!! I do not want anyone else to be "dinged" for this ridiculous modus operandi...
Be aware, do your research and always attempt other avenues.
When all was said and done, I called another company to service my unit. They were professional and actually attempted to service my ******** unit. The new company technician actually took the unit apart and after 30 minutes determined the issue. My ******** System is now working like a charm!
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