Business ProfileforUTOvacation

I had booke a china trip for 6 family memebers through UTO Vacations 11/28/2020. The trip cost $299 per personfor a total of $1794 order #*****. I paid an initial deposit of $594 upon booking the trip and then an additional $1200 on 1/21/21 which was the balance, since this was due within a 150 days before traveling. Vacation was suppose to start on 10/21/21 but due to COVID it was pushed out until 2022. 2022 came and again travel was still cancelled. On 7/14/2022 I spoke to Amy and she said she could only give us a credit to used at later date and she couldnt refund the money. She said that I had until 4/30/2024 to use credit. For the next 2 years i checked back monthly to see if any china trip would come back at the price that i paid or even close to it. Unfortnately china wasnt even allowing travel and when they did the prices for the same trip was over 3k PER PERSON. I asked the UTO staff if the deal would ever come back and they said keep checking the website. The website prices on the website start at over 2k for land packages to China. I tried all day yesterday to call and no one picks up the phone . I tried again today and finally reached Carrie and she said she would try to get me a credit if I booke before 4pm. The porblem is that they dont have ANY deal that includes Air and land for under $3000.per person and Land only packages for $2700. I think that the company never intended for me to use the credit and wanted to credit to expire to keep my monwy. They never gave me an option other than to spend 3k or 18k for my $1794 vacation!!!! * ***** **** ******* ** * **** *** I have read about so many other people that have had a similiar situation. Please help.