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Find a Location

Lochiel Kiwanis Center has 1 locations, listed below.

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    Business ProfileforLochiel Kiwanis Center

    Event Center

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    180 College Avenue North, Sarnia, ON N7T 7X2
    BBB File Opened:
    28/7/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went on a public site to find a place to book for my wedding reception as my garage flooded. A lady that works at the kiwanis room Sarnia messaged me and continued to push towards us renting, including me compromising on my time. After doing so I received 2 emails. Neither of which had any rental agreement. Shortly before the wedding I received the ******** message attached. No other communication was received.Attached also is the cleaning deposit explanation. My family arrived and nothing was set up even though we asked for a banquet style set up. We had people leave early so we could take everything down and clean everything including the floor. All our garbage was cleaned and the chairs and tables were put away. When asked about my cleaning deposit they sent the attached set of emails. When we arrived there was a 10$ "Slow down" sign in the door that was in perfect shape when we left. No one knows who put it there so we assumed the meeting prior to us put it there. It was taken out and the building was locked when we left. We had people at the door or in the hall monitoring the door all night. They never called and asked me to remove anything from the door. Even though it has nothing at all to do with the cleaning deposit and we were never sent a rental agreement nor will they provide proof of sending it, they are taking our cleaning deposit simply because they were unhappy with an action and decided not to let us know till 2 days later. We would like our cleaning deposit as we went above and beyond to ensure the room was clean and everything was put away.
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    Customer Reviews

    0 Customer Reviews

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