Business ProfileforBrian Davis Jewellery Inc.

If I could give 0 stars I would. I was told ******** would try to debunk any review I put online. Ask yourself, who do you believe? A customer with nothing to gain and seems to match previous reviews on the business, or a business owner trying to save her reputation. I purchased an engagement ring from this business that was meant to have a lab diamond in the center and natural in the band. This was agreed upon by both parties. Their own appraiser showed that the diamonds in the band were lab, not natural. This isn't what I paid for. The ring was appraised as well for less than half of the purchase, the size was wrong, and there was no stamp on the metal to show the quality. Over the course of about a month and a half, she offered me to replace the diamond in the center to a smaller natural one (not what I wanted from the beginning), she offered to sell it in her store and give me the money if she does (my fianc would then be walking down the isle with no ring on her finger), and at the very end, after continuously lying to me and giving false promises, to swap the diamonds in the band for natural ones. Obviously after all of this, I refused and asked for a full refund. Which, in *******, under the consumer protection act, I am fully allowed to do within a year of purchase if the product is not what I asked for. Plain and simple, this is a fraudulent sale. Do not do any business with this company. On top of all of this, she repeatedly told me to sue her if I wanted a refund, and when explaining the violation of the act, said to me, "well if thats the case, you have a pretty clear-cut lawsuit and it should be easy for you. On the bright side, her employees are all absolutely lovely people, and were nothing but nice to me the whole time this was occurring. This will forever overshadow my engagement for the rest of my life, and for someone to be willing to destroy a happy moment for a couple to maintain a profit should not be handling this type of business.