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Find a Location

TSN has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • TSN

      9 Channel Nine Ct Scarborough, ON M1S 4B5

    Business ProfileforTSN

    Cable, Internet and Radio

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9 Channel Nine Ct, Scarborough, ON M1S 4B5
    BBB File Opened:
    26/2/2020
    Alternate Business Name
    • The Sports Network
    • TSN Direct
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Date of transaction was April 25 2023. For the plan they call TSN Direct, i paid 199.90 plus 25.99 tax for a total of 225.89. The reason i purchased a plan with them was because they offered *** as well as *** in which i am mostly interested in. After paying for the plan i soon realized that i could not watch any live hockey or baseball games. I contacted TSN at 1-833-8764357 and was hung up on my first try. On my next call i was told the games are blacked out but TSN was trying to get a license to obtain them. The only help i received was an email from ****@***.ca thanking me for contacting them and telling me to go to certain websites to check *** schedules and as far as *** playoffs, they still haven't acquired licensing rights. I feel i have been mislead and should get a refund since i have not watched any games they offer. Another thing, i as a paying customer should not have to go to a different website in order to see what scheduled, it should already there when one opens the app. My order number is *********.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ken w

    1 star

    23/03/2024

    TSN does not care about it's customers at all ....the help line is TERRIBLE ! If people are there to HELP you and EXPLAIN things the they have to be able to speak ENGLISH very well [ or French etc if that's needed ] Also, they have almost no regard for the Canadian ****** fans ... They don't show the Trucks racing or much of the qualifying . No Supercross racing and like this weekend they cancelled the scheduled showing of the ****** Xfinity Race because of March Madness Basketball, Curling etc.etc.We are paying for 5 or 6 TSN Channels ... you think they could find a spot for the racing....it's a waste of time and the help line is NO help. Probably end up cancelling and getting a couple of ****** apps.

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