ComplaintsforPro Collections Ltd
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Complaint Details
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Initial Complaint
05/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
*** **** *********** they call me everyday saying I have on outstanding debt, this does not exists. Have tried blocking their number but they won't stop contacting me.Initial Complaint
19/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company is continuously emailing me telling me that they hold a bill from ****** and want me to pay it. Only problem is that I'm about to make my last payment on this ****** bill to another collection agent. The bill stems from many years ago and I was garnisheed last year. Final payment comes off this paycheque, but this other company listed here keeps saying I have to send them money. I've emailed back repeatedly to ask them for documentation and any contracts they have as well as to tell them I am paying my ****** bill to another company and I'm not willing to pay the same bill twice! They have never once addressed my comments or concerns and simply repeat the same emails over and over. *** ****** ** **** *** ******** ** ** ***** *** **** ** ********* **** ******** ** * ********* **** ******* ****** ** ** ***** ****** **** I do not intend to pay twice. They are telling me to quote ****** as a reference numberInitial Complaint
12/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
When **** ****** was bought out, I switched over to ****** ****** last November. A week ago Pro Collections Ltd. sent me an email demanding money. They claimed that I owed **** ****** $67.02. This is news to me since I assumed that everything carried over to my ****** account. I asked where I could send the money and they said I could only pay it by giving them my bank information. Not going to happen I told them. Where can I send a cheque? They said I couldn't send money or a cheque - only online or telephone banking, which I refuse to do. Since then they have continued to ****** *** ******** by email and telephone. They call 10 times a day at least.Initial Complaint
02/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This man calls me and hangs up. I’ve tried to call and speak with him and he continues to hang up. I called back he hangs up. I called and asked for a manager and told me he was the highest I said there’s no one above you that I could speak with that will help me said absolutely not. It is 100% me there’s no be above me. I am the boss. I am the biggest boss and so I realize that he was working on behalf of **** although the account number is not something I’ve ever seen before. The number he keeps giving me isn’t mine.Initial Complaint
02/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
********** ** ***** ******* ********** ***** ****** ****** **** ** *** *********** I don't even owe anyone money.
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Contact Information
Customer Complaints Summary
18 total complaints in the last 3 years.
16 complaints closed in the last 12 months.