Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bluffers Park Marina Ltd has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBluffers Park Marina Ltd

    Marina

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7 Brimley Rd S, Scarborough, ON M1M 3W3
    BBB File Opened:
    6/12/2004
    Years in Business:
    38
    Business Started:
    1/2/1986
    Business Started Locally:
    1/2/1986
    Alternate Business Name
    • Total Marine Services
    • Bluffer's Park Yacht Brokerage
    Contact Information

    Principal

    • Ms. Sarah Forrest, Office Manager

    Customer Contact

    • Mr. Bill Brown, Service Manager
    • Ms. Sarah Forrest, Office Manager
    • Mr. Brian Wilson, Boaters Relations/ Events Manager
    • Mr. Eddy McGowan, Yard Manager
    • Mr. Howard Stone, Sales Manager
    • Mr. Stephen Hackett, Maintenance Manager
    Additional Contact Information

    Fax Numbers

    • (416) 266-7808
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    30/05/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On March 15, 2022 I applied for summer season renewal. On March 24, 2022 the marina charged my summer deposit and accepted my tow waiver for launch. On April 14, 2022 I requested monthly billing as is an option for tenured members. On April 16, 2022 the marina incorrectly changed my membership from seasonal to monthly transient. On April 19, 2022 this error was corrected and my request for monthly billing of seasonal membership was arranged. On April 22, 2022 the marina terminated my renewal without reason or notice. When questioned, they attempted to cite Rule 2 (a boat must be in working order) which was false, and even thier own mechanic and yard manager attested to my boats working condition. After a couple letters from a legal representative (which the marina outright refused to answer), on May 2, 2022 the marina reconsidered my renewal. However, I do not get my existing dock slip that I have been at for 3 years. I do not get monthly billing options as any tenured member is afforded. And they will not tow my boat, meaning I need to disrupt my work schedule to be available for it myself. I accepted these unfair terms as I am just anxious to get in the water to sell my boat to avoid the even more unpleasant situation at this marina (criminal charges that the marina refuses to acknowledge, of ongoing criminal ********** from another boater of which I am the victim). The terms were also dated May 1, 2022 - past thier reconsidered date. It was also stated they will launch my boat once my account is settled. It was settled on May 6, 2022. It is now May 26, 2022 and my boat still has not been launched. I am told May 30, 2022 is the earliest availability. I am paying for a full month of service that I am not receiving, on top of limiting the accommodations afforded me as a tenured member of the marina, on top of the refusal of the marina to uphold thier own code of conduct and handle the criminal issues perpetuating on thier property.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central Ontario

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.