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ComplaintsforSerpa Chrysler Dodge Jeep Ram
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Complaint Details
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Initial Complaint
11/11/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Good morning. In May 2019 I had purchased a vehicle (BLACK 2015 DODGE CHARGER SXT. VIN# *****************) form a dealership (***** CHRYSLER). While trying to trade the vehicle for an upgrade in July 2021, I was informed by the potential buyer that there was an existing lien on the vehicle prior to me purchasing it from the dealership. Since then I have been in contact with both OMVIC and the dealership to have this issue resolved but nothing has been done to this point and I am not sure what other options I have if any. Certainly this is a violation of the contract signed between myself and the dealership. ******************************************************************************************************************** I was hoping I could get some assistance to have this issue resolved as I have already been waiting for 4 months. Thank you in advance, Jirah ******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.