ComplaintsforFormula Roofing Inc
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Complaint Details
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Initial Complaint
07/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had our house roof ( fibreglass shingles ) replaced in May/June 2018, with Ten year labour warranty, manufacturer limited lifetime warranty. Earlier this year ( 2023 ) we noticed water damage and collapsed part of the ceiling of our garage, when we hired a professional who , after extensive inspection, informed us that the problem was not the ceiling, rather it was the ice / water going through the roof, then down to and damaged the ceiling. It was the workmanship, so advised us to contact the roofer, Formula Roofing Inc. to fix the leaking shingles roof, as it is under warranty ( we are going to lose the warranty if the repair is done by another company). So we contacted the company ( Mr. Peter L.), owner , who initially said would send the crew to look at and repair the roof, however after a while, there was No one coming to look at or repair the shingle roof, Mr. L. also not answering his phone. Eventually we had to hire and paid another contractor to do the work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.