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Find a Location

Fritz Financial has 1 locations, listed below.

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    Business ProfileforFritz Financial

    Mortgage Lenders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21 Beckwith Street North, Suite 113, Smith Falls, ON K7A 2B2
    BBB File Opened:
    26/9/2016
    Number of Employees:
    1
    Alternate Business Name
    • Anthony Fritz
    Business Management
    • Mr. Anthony Fritz, Consultant
    • Karen Burtch, Office Manager
    Contact Information

    Principal

    • Karen Burtch, Office Manager

    Customer Contact

    • Karen Burtch, Office Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    19/05/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I received a letter on May 18, stating I had 30 days to agree and sign a mortgage renewal Agreement for 48,000 with Fritz Financial dated for April 24. The letter stated a list of different fees of a total of 14,352.00 to be paid within the 30 days as well. If I fail to pay this 14,352 within 30 day’s and agree to the terms of the agreement, my principal amount will increase to 54,300.00 with an interest rate of 29.9 %. I was not given 30 days. The letter was signed by Fritz Financial on Monday, April 24, did not get posted until May 12. 30 - 18 = 12 days to get this money together (if I was aware). The letter was shipped by ground, regular mail, transit time 7 - 10 days from Smith Falls, ON to Fortune, NL. 12 - 7 = 2 days left of the 30. There are options to get this letter to NL a lot faster; priority post, express post or registered mail. I received the letter on Thursday, May 18. I was given 2 days not 30; Friday, May 19 and Tuesday, May 23 to get over $14,000!!! Ridiculous!!! The banks are closed on Saturday and Sunday. Also closed on Monday, May 22 because of the holiday, Victoria Day weekend. I am given 2 days, Friday and Tuesday to get $14,352.00 by Wednesday, May 23. I am very sure this was done intentionally. This is poor business practice. If a business say 30 day’s, then it should be 30 days from the time the client actually receiving notification. The letter could have been sent registered mail on April 25. It would have got to NL over night. I left a message with the company Thursday, May 18. They replied with an email stating they are off today Friday, May 19 and will call on Tuesday, May 23. Which leaves me with 0 day’s to come up with anything. This is very, very poor business practice! THEY want my home!! The business made this agreement time sensitive, should show some consideration and not to force someone to loose there home. Fritz Financial should give me to the actual Maturity date, June 20th. Thank you ****** and ****** *****
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