Business ProfileforNU Era Kitchen & Bath

I hired this guy to do my hardwood flooring, stairs , kitchen cabinets and counter top, he agreed to do the job for $16500 on July 2020 he has not finished the work yet. Brian ( owner of the store ) and his wife initially acted like very nice people , I paid him $12000 as advance money he told me that I don't have to pay anything else until he finishes the job. He ripped of my flooring in November 2019 and sent some people to install my flooring then he told me that he won't install the floor if I don't pay another $2000. I didn't had any choice because I have small 5kids under 11 years old . Finally he said he could not finish the flooring because there was not enough wood , he left half of living room with nails when I asked him he said it was a small mistake in measurement that anyone can happen and he will get the wood and finish the flooring in a week. Today's date is 2021 December 30th, so far he didn't finish the job. I called him many times and went to his store every week and he gave many dates and so many promises but nothing happened, now he won't pick up my call when I go to his store he and his wife are **********************. Now he is telling me that he won't do job and asking me to go to the court. **************************************************************************************** it's very difficult for our kids they are keep on asking us when we are going to finish the flooring. Also kids fell couple of times . We are really insulted infront our kids, relatives and friends . We really looking forward to get some help. I wish nob ody should go through this kind of situation . It hurts really bad. ************************************************************************************************************************************************************************************