Business ProfileforKaza Woodwork & Refinishing

I contacted ****** **** owner of Kaza woodworking in April of 2021 regarding the refacing of our kitchen. He offered a very competitive price and said that we had to act quickly to take advantage of it as he only had a couple of dates left for 2021 asking for a 50% deposit. After brief consideration we decided to proceed and forwarded the ~$2000 to him by etransfer. He came to our home in September to take measurements with the work intended to be started ~4 weeks after that. We were then told that there would be a 2-4 month delay due to delays with his supplier. We did not hear from him after 4 months despite emailing him and texting him. In December 2021 he said he would check in with his supplier. This then started a very long back process of us chasing after him regularly and him rarely responding. He kept saying he would check with the supplier and that things should be speeding up, we should be next in line but it never happened. In April of 2022 he stated he would be giving out dates for refacing clients but we never received one. In July 2022 we requested a full refund and were told he couldn't provide a full refund as he had paid monies to the supplier who was to supply the cabinet doors. The supplier never provided them. He continued to tell us for several more months that he was trying to get the supplier to fulfill the order. He told us that the supplier had finally agreed to do the work in Nov/Dec 2022. This did not happen. We once again requested a full refund in Dec 2022 and he responded that only a partial refund was possible as time and materials had been rendered. We asked for proof of payment to the supplier and he was unwilling to provide it. By January of 2023 we had no timeline for the work. Eventually a family member agreed to do the work and ****** only had to do the painting. He gave us 2 dates in summer/fall of 2023 and neither were fulfilled. He rescheduled for early 2024. We cancelled and asked again for a full refund which he refused.