ComplaintsforKnot Too Shabby Bridal Boutique
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Complaint Details
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Initial Complaint
21/12/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I had consigned my wedding dress and veil with Knot Too Shabby Bridal. I signed a one year contract on November 5, 2022. Knowing that my contract would expire on November 5, 2023 and after hearing nothing from the business regarding my dress and veil, I phoned on November 2, 2023 and was told my dress and veil had just sold and payment would come in December. I contacted *****s business ******** page (as per her request to communicate this way) and was told payment would come on December 13th. After multiple messages and excuses no payment has been received to date. * ** ********* ** ****** ******* ***** **** **** ********* **** *** **** *** ****** ******** ** ****** *** **** ***** ********** **** *** ******** ********* ********Business response
15/01/2024
This issue has been dealt with and person was paid
** ** ********** **** ****** ****** ** **** *** ***
I was terribly sick in December, it took just over a extra week to pay her
* ** *** **** ** **** **** *** ****** *****Customer response
15/01/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.