Business ProfileforRHP Training Centre Inc.

I'm seeking help from *** to get refund for services paid and not provided by RHP Training Centre Inc. 1/16, 2023- I register two teams for RHP's spring 2 on 2 hockey league. 3/17- I send message on ******** asking for someone to call me as no one was returning my calls. No response. 3/18- I message on Instagram for someone to call. No response. 3/20- I Inquire about when to expect a schedule. No response. 3/24- I send email to change team name. No response. 4/4- Sent message on ******** asking for an update. No response. 4/6- I email regarding schedule. No response. 4/11- We receive a schedule. Games start a week later than stated on registration. 4/19- We are scheduled to play 2 games per team. The second game gets cancelled for both teams with 20 minutes notice. 4/19- I send an email asking the manager to call me. No response. 4/25- Email from the manager to contact them regarding alternate options due to scheduling conflicts for other teams. 4/25- Games cancelled for the week. New schedule promised May 1, 2023. 4/25- The owner calls to cancel the league and offer alternative options. No decision made during this phone call. 5/1- I text message the owner asking for a refund on behalf of the parents due to services paid and not received. He says this is the first time he hears of this, he'll be in touch. I ask him to clarify, as we had just had a conversation the week prior stating the league would not continue. No response. 5/2- All games cancelled again by manager. "Final direction" promised May 5. 5/5- League officially cancelled. Teams offered alternative services within the facility or a refund. 5/5- I respond 12 of 14 players would like a refund. No response. 5/5- Player responds asking to book alternative services. No response 5/8- Player sends another email again asking for a response. Manager responds to her with the option to book alternative option. 5/8- I send follow up email on refund. No response.