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Complaint Details
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Initial Complaint
29/11/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I purchased a furnace, air conditioner and hot water tank that includes 1 year labour and 24/7 emergency service from Borts Sudbury. My new furnace has not been working properly and last week it broke down completely. I left several messages and no one has returned my call. I had to call someone else to come look at the furnace and pay $50 out of pocket. When I drive by the business still looks open. When I looked up their advertisements in past phone books I see that they have changed their phone numbers several times. * ******* **** **** * ****** ** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.