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ComplaintsforHyundai Parts Pro
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Complaint Details
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Initial Complaint
23/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a new taillight from them on March 28th for my 2022 ******* **** *. When the package arrived April 8th, the item was damaged **** ******** Initially, I created a return through their website which sent as confirmation email to me that someone would be contacting me. I still have not received a correspondence for that. The item was instead return to sender, per their policy for damaged items, on Saturday, April 9th. The item was delivered to them on May 10th. As of the creation of this complaint, I still do not have my refund. I have contacted them on through their website twice with no response and no confirmation. I have sent one email to them, which they state as a valid way of communicating, and have received no response. All I want is to receive my refund, since I no longer have the product I purchased, so I can attempt to replace the taillight on my car. Tracking #: *************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.