ComplaintsforAlphaShine Inc
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Complaint Details
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Initial Complaint
26/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had my **** detailed with Alphashine on Friday Aug. 12/22 at a cost of over $200. Upon driving into the sun and out of the dimly lit underground garage, I immediately noticed a scratch on my driver side mirror which was clearly not there before. Since they had closed just after I left, I contacted them after the weekend. they subsequently tried to fix the scratch but were unsuccessful. I wrote to the company and they basically ended up saying they didn’t believe they’d caused the scratch but would give me a complimentary exterior wash as compensation. To me, this is not enough compensation as it would cost $705 to replace the mirror. I emailed them many times (Aug 26, Sept 1 and Sept 21) and they did never responded. I would greatly appreciate your help in getting more appropriate compensation. Thanks very much, **** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.