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Find a Location

Canvas Champ Canada has 1 locations, listed below.

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    Business ProfileforCanvas Champ Canada

    Canvases

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    36 King St E 4th and 5th Floors, Toronto, ON M5C 3B2
    BBB File Opened:
    25/1/2017
    Years in Business:
    11
    Business Started:
    17/3/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    10:00 AM - 5:00 PM
    T:
    10:00 AM - 5:00 PM
    W:
    10:00 AM - 5:00 PM
    Th:
    10:00 AM - 5:00 PM
    F:
    10:00 AM - 5:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    10:00 AM - 5:00 PM
    Contact Information

    Principal

    • Jainam Shah, Owner

    Customer Contact

    • Jainam Shah, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda B

    1 star

    10/02/2024

    Terrible product. I ordered a personalized jigsaw puzzle as a gift *** ** ******** **** ********. It was time sensitive because I had it shipped to my house in Toronto and I was going to *** * ******** **** and then ship it off to Ireland. I paid extra to get a prompt delivery. When it arrived this past Wednesday the condition of the packaging was so bad I had to repackage the puzzle pieces. The puzzle I ordered was a collage of 4 pictures. One of the pictures was a gorgeous profile picture of ** ******** beloved dog. They didn't crop the picture properly and ended up being a picture of the dog's forehead and the wall behind him. I immediately contacted CanvasChamps who offered me a "goodwill" token of $5 because of the damage to the condition of the packaging. I was insulted and promptly let them know it was an insulting offer. They then offered $10 with no mention of the improperly cropped picture. Again, I expressed I was not interested in their refund especially since I had paid $35 for shipping and handling. They then offered $20 or a reprint of the puzzle which will be a correct version of my original order. I said I would accept that if they then shipped it to ** ****** in Ireland by early March. I couldn't wait for their reply so yesterday I shipped the original puzzle to Ireland and promised to apologize for the picture of her dog. When I arrived home I had an email from CanvasChamps saying they can't ship to Ireland. I questioned why they couldn't as they appear to be a Canadian Company online. No reply. After further research I learned THEY ARE NOT A CANADIAN COMPANY. They are a Company based in India! I do not recommend them. There is no quality control. ***** ******

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