ComplaintsforTkees Inc
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Complaint Details
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Initial Complaint
19/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased sweat pants and sweat shirts using the company’s sizing chart and my usual size (xs,s). The item sent was absolutely huge and unwearable. Not as advertised at all. **** ** ******* *** ** **** *****. The company website will not process the return and customer service ignores all communication and their phone line has been disconnected. * ***** **** ** * **** *******.Initial Complaint
14/02/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order from TKEES on Nov 23, 2021 to include a mens hoodie $101.25, mens jogger $93.75, womens jogger $93.75 and women sweatshirt $82.50 plus tax totaling to the amount of $390.93 ** *** *** *** ***** ***** *** *** ***** ** *** ***** ***** **** **** ***** **** * ****** ******** *******. ** **** **** these were on sale **** ** *** * **** *** *********** ** ******** ***** ***** ********* ** ********* ******** *** ** ***** *** ******. When I purchased these items no where did it indicate that these were on back order. I just later found out after a repeated email to the company a month later ***** ********* *** **** *** ****. ** ********* *** company did inform me that they are having unforeseen delays in their supply chain and that for the meantime they are scheduled to ship end of January and offered to give me back a partial refund of about $100 which I appreciated, as well as also explaining to me what had caused the delay. *** ***** I *** ***** **** *** ***** ** ** ** ************* ** * ******** ***** *** **** **** * ********** *** *********** *** ***** **** *** ** **** ****** ** **** *********** *** ****** ***** ********* ** ******** ******* **** ******** end of January ***** *** **** and once again no shipment/status updates regarding my order.**** ******* ** now Feb 10th, I had repeatedly contacted the company thru email without any response. ** ** *********** * ******* *********** *** ***** ** ********* ** *** ** ****** *** *** **** *********** ** ***** ********* ******** ***** **** **** ******** ********** **** ***** ********* **** *** *** **** ******* **** **** **** ******** ********* ** *** **** ** ***** **** ** **** *** ***** **** *** ***** *** ** **** ****** ********* * **** ***** *** ** ********** **** **** ****** *** ***** **** * ******** ****** Please help us get answers as to the status of our items. ******** ******* ** ** ***** **** *********** **** ****** **** ********* **** *** **** ******
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This business is not BBB Accredited
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.