ComplaintsforBuggy
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Complaint Details
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Initial Complaint
17/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company is ******** people. Ordered a humidifier on Nov. 7. Paid the listed price. It matched the price on the retailers site (******** ****). Once the order was delivered, they increased the price and charged me a different unauthorized amount. Note: this is a humidifier, not weighed produce. The price was listed on the retailer site AND their website correctly. No reasoning or indication why they charged me more and multiple followup attempts to support received no response. **** **** ** **** ** ******* ** **** ****** ***** **** * **** ******* ** ** ******* * ******** ***** ** *** ******Initial Complaint
06/06/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made a purchase on their website to be delivered. They did not deliver the correct item. I got them to come pick up the item that was not correct in order to get a refund. This was May 6th. Almost a month later, the company has not refunded my money. They keep saying they sent it, but they haven't. It is incredibly frustrating, when they keep giving me the run around. I just want my money back.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.