2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rachel G
1 star24/02/2024
Bonnie C. sold me a falsely quote vehicle insurance policy - $650 for the whole year. Two weeks later she said it was $1560. When I cancelled it two weeks later due to the false quote she provided she charged me $300 for TWO WEEKS of insurance. * **** ***** * ********** ****** *** ********* ** **** ** *** *** **** **********
BrokerLink Inc Response
08/03/2024
Thank you for bringing this to our attention. We reviewed the issues shared by the customer and have made multiple attempts to contact the customer. Currently, we have not been able to connect with the customer to discuss further.Review from Vanessa L
1 star28/01/2024
Horrible service all around! From broker error counting our brand new vehicle as “used” removing the depreciation waiver policy to finding out the mistake years later and having corrected to this correction changing the policy on our second vehicle removing said waiver that was perfectly there before. Over 2 months later and still calling to have it resolved. Passing through the broker to have the insurance company fix an issue is like playing telephone, the message is not the same in the end. ***** DO NOT RECOMMENDBrokerLink Inc Response
04/03/2024
Thank you for bringing this to our attention. We appreciate the feedback. We reviewed the issues shared by the customer and have been in contact with them, addressing their concerns.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.