ComplaintsforBluefx/Donisha Young
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Complaint Details
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Initial Complaint
05/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was contacted by Donisha Young also known as Dee in May 2021 through a friend ******** ********. I knew ******** ******** during my immigration settlement services at ****** **********. She introduced Dee as her cousin trading on investment instruments for private investors. I deposited an initial $5000 in Jun 14 and 15 in two installments of $2000 and $3000. She acknowledged receipt and my account was set up. She trades under a company name ******. I made additional investment of $5000 in three installments - oct 29, nov 16 and nov 22, 2021, making my total investment to be $10,000. All payments were made through Etransfer from my ** ****. All payments were made in Canadian dollars. I was new in Canada and so i trusted ******** being that she is a professional in financial services working with ****** **********, a reputable non-profit organisation. I worked with her advice to invest through her cousin since I am not financially savvy with investments. I received statement from the company showing my deposit, current balance and expected date for withdrawal. I was set to withdraw in November 25th 2022. I contacted Dee to initiate my withdawal process to enable me start making payments. She took time responding to me but i continued to send her messages. She claimed system issues, hold by the bank and all manners of excuses. I have all her messages and chats. After long dragging on the issue she sent me $500 in Mar 22, 2023 and another $1000 in Apr 22, 2023. Following those two deposits till date i have not received any other sum from her. I have sent several emials, chats called ******** and all to no avail. She stopped responding to my emails, chats or calls. I have followed up on ******** to assist me with reaching out to her but to no success. Her phone numbers are ###-###-#### and ###-###-####. Personal emial that i received the etransfer from is ****@***********.com; company emails - *******@*******.com; *******@******.com. She also uses ********* handle as ************; and *************. She sent me couple of messages on the ******** chat. * ** ****** ****** **** *** ***** **** *** *** ** **** **** ** ** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.