Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

iFinance Canada has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • iFinance Canada

      501 - 160 Bloor St E Toronto, ON M4W 1B9

    • iFinance Canada

      1360 1095 W Pender Vancouver, BC V6E 2B1

    • iFinance Canada

      605 - 60 Bloor St W Toronto, ON M4W 3B8

    • iFinance Canada

      Private Toronto, ON M4W 3B8

    Business ProfileforiFinance Canada

    Loans
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    iFinance Canada has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • iFinance Canada

        501 - 160 Bloor St E Toronto, ON M4W 1B9

      • iFinance Canada

        1360 1095 W Pender Vancouver, BC V6E 2B1

      • iFinance Canada

        605 - 60 Bloor St W Toronto, ON M4W 3B8

      • iFinance Canada

        Private Toronto, ON M4W 3B8

      Location of This Business
      501 - 160 Bloor St E, Toronto, ON M4W 1B9
      BBB File Opened:
      10/1/2007
      Years in Business:
      27
      Business Started:
      21/8/1997
      Type of Entity:
      Corporation
      Alternate Business Name
      • Medicard Finance Inc
      • Petcard
      • Dentalcard
      • IFinance Home Improvement
      Business Management
      • Bojana Ceranic
      Contact Information

      Customer Contact

      • Bojana Ceranic
      Additional Contact Information

      Fax Numbers

      • (888) 689-9862
        Primary Fax

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: What to consider when researching personal loans

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      24/10/2022

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      i got a 1000.00 dollar loan from ifinance. they sent me a contract to sign and i read it and found the payment date to be unacceptable because * ** ** ******* ****** *** **** *** *** *** *** *** ******* ** *** ** ** ***** ****** **** ***** ** ****** ***** ** *** *** ** *** ***** ********* *** ***** ****** ******* ** ********* now i asked for the payment date to be changed to the 27 before i signed the contract and i was told the when i sign the contract and send it in that then we could talk about the change to the payment date. in good faith i did that and phoned the person back to talk about the payment date change but i could not get him on the phone. i tried that several times and then i spoke to someone else and was told that the payment date could not be changed and that if i paid on a different date there would be a 30.00 dollar charge each time. i have made every 48.00 dollar payment *** *** **** * ********* ** **** ** ** ***** *** *** **** ****** ******* * *** *** *** *** ***** ***** ******** help

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diana C

      1 star

      23/02/2024

      ** *** *** * **** **** **** ********* ** ****** **** *** **** **** ******* ** * ***** **** ** ***** ** ******** ***** ** **** ****** * ****** I have a loan out with ifinance or Medicard or whatever they go by and they are horrible to deal with. I have always made my payments on time for the past two years until a few months ago **** ** *** ** ******* **** **** **** ***** ***********, I called ifinance told them my situation and asked if I could defer payments or change the payment dates around or just any assistance to help me untill we got back on our feet and the girl I spoke with was so cold and **** and did not want to listen to me .. * *** ** ***** ******* *** * ****** **** ****** ***** ****** ** ** **** ** *** ***** ******** and she kept going on about my contractual agreement and then she started ******* and ******** at me and I hung up at that point. I started getting emails from Patrick and Jenny threatening me that they are going to speak with their legal department and get garnishment on my wages and put a lien on my home. They even went so far as to demand I use the little bit of room I have on my line of credit **** ** *** **** ****** * **** **** ****** and use that to pay them. They looked into my credit report and saw the little bit I have of credit and demanded I pay them with it. I explained numerous times I’m not refusing to pay or ignoring payment and I’ve responded with dates for payments but if they can work with me ** *** ****** * **** **** and they just don’t care. They have no regard for peoples situations. **** ******* ****** *** *** **** **** ****** *** **** *** **** **** **** **** **** ** *** *****  Needless to say I will be looking into options to pay them in full and be done with this ******** company and never ever deal with them again. ** *** **** ********* * ******** ******* *** ***** ** **** **** ******* *** ** **********

      Local BBB

      BBB Serving Central Ontario

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.