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Find a Location

Dr Younes Dental Care has 1 locations, listed below.

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    Business ProfileforDr Younes Dental Care

    Dentist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    96 Division Street, Trenton, ON K8V 4W8
    BBB File Opened:
    15/11/2017
    Number of Employees:
    1
    Business Management
    • Dr. Raed Younes, Owner
    Contact Information

    Principal

    • Dr. Raed Younes, Owner

    Customer Contact

    • Dr. Raed Younes, Owner
    Additional Contact Information

    Fax Numbers

    • (613) 394-4499
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I went to Dr Younes' office after they contacted me for a dental cleaning. I kept my appointment on June 23, 22 and was told that they didn't have time that day to finish the cleaning and did the bottom teeth only. I was told after my appointment that they had no openings to finish the cleaning in the next few days and that they would call me with an appointment time. I paid in full for the full cleaning and left in the amount of $268.20. Several days later I finally received a call to say that Dr Younes' office was too busy and had no time to complete the cleaning until October 3, 22. I made the appointment and specifically asked the caller, ****, if I was paid in full. **** said yes, that they are simply going to finish the cleaning. I went into my appointment and the dentist said that she was simply going to touch up the bottom layer of my teeth because several months have passed. She added polish and flouride which was not included in the cleaning price I went to the receptionist knowing that I had to pay for the extras. The receptionist said I owe $238.00 for the entire cleaning to include the extras. I explained an error has been made because I already paid in full in June. I left the office in disgust without paying. I wanted to think on the matter. I felt like I had been deceived, lied to and taken advantage of. I asked for a revised invoice twice today, only to be ignored and sent the original for $238.00 I know that I will continue to be ignored and that my credit rating will be effected. I will mail them a cheque tomorrow for $66.00 plus tax tomorrow for the extras. I wish for this matter to not hit my credit bureau report. I always pay my bills and have a superb rating.
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    Customer Reviews

    0 Customer Reviews

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