16 Customer Reviews
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Review from dennis d
5 stars29/06/2024
i found the owners, *** and *******, to be super friendly and helpful. After doing a comparison with oticon hearing products, i purchased, my 4th pair, a the top of the line signia ( check out the special features). Like the oticon, the top of the line connects to my i phone and can be significantly controlled by i phone apps. In dealing with UB hearing, i saved at least $5000. and because of this, i was also able to purchase an upgraded i phone too!If you are considering new aides check these guys out.*******************
UBHearing Response
02/07/2024
Thank you, ******, for taking the time to share your positive experience. It helps others, on their search for an affordable but effective hearing solution, and it also save us on advertising! We really appreciate it.Review from Cheri D
5 stars24/06/2024
We absolutely loved the customer service that *** and ******* provided . My husband's loves his new hearing aids and it has changed his life . Your professional guidance and your knowledge was so appreciated. We are recommending you to everyone. Thanks again for your kindness and Excellent customer service . **** and *********************Review from Connie S
5 stars27/03/2024
Being a Realtor it is essential to listen to your clients and customers for their wants and needs, and I was starting to have difficulty hearing. I initially went to ********* for a hearing test and I was told I needed hearing aids, and with the $1000.00 ******* Assistive Devices Program rebate the lowest cost quoted to me was $3000.00. My husband heard about UB Hearing from a friend who was very satisfied with UB Hearing for their knowledge and cost and like me had been to ********* first. I contacted them for an appointment and I was pleasantly surprised at my appointment at how knowledgeable ******* and **** are. The hearing test **** gave me was much more extensive than Hitchon and the cost of my hearing aids that I purchased through them was a third of the cost of what I would be paying at Hitchon and the same if not superior quality. **** and ******* also give you the friendliest customer service experience. I highly recommend UB Hearing and I will be referring any friends who need their services their way.UBHearing Response
28/03/2024
Thank you ****** and **** for taking the time to tell others why you chose UBHearing. We're thrilled to have been able to help you both, for a fraction of the price of traditional clinics. We look forward to working with you going forward.Review from Tony G
5 stars10/07/2023
Great service and great prices very friendly and knowledgeable peopleUBHearing Response
11/07/2023
Thank you so much, ****, for taking the time to share your positive experience. We really appreciate it.Review from Joane P
5 stars23/07/2022
I absolutely love the customer service from UB **********************. I have a great deal of confidence in UB Hearing in Trenton *************** can tell that *** and ******* really care about people and their hearing needs.They are two professional people and it was a pleasure to deal with. They are positive, nice, friendly, kind and so efficient! It was pleasant appointment.They both spent a lot of their time answering my questions.*** took extra time explaining the process of the hearing test and discussing my assessment results and reasons for recommending a specific type of hearing aid. He is a patient and kind. In the past, I went to a different provider and never receive half of the tests or explanations.He answered all my questions and his instructions on wear and care for my hearing aids were excellent. ******* was wonderful to deal with and she administered getting my hearings aids in a very short time.I want back a couple of times to re adjust my hearings aids because my own problem and UBHearing sorted it out very rapidly without charging me. Excellent service during purchase and after.Thank you so much *** and ******* for your competence.UBHearing Response
25/07/2022
Thank you very much for your kind review, *****. We really appreciate your encouragement and appreciation for the things we do.Review from Ron N
5 stars01/06/2022
Positive, pleasant experiences, nice people, best products at lowest prices. And you pay for followup services only when needed; not embedded into the original purchase price whether needed or not. Recommend UBHearing to a friend in hearing need; they will be as satisfied as I am.UBHearing Response
02/06/2022
***, thank you so much for your review. We appreciate you including the fact that we don't sell expensive "Service Plans" to those who are able to largely care for their own hearing aids, instead choosing to charge a nominal fee to those who need help from time to time. We're very glad you're happy with your experience and thank you for taking the time to share it with others via this review.Review from Verla S
5 stars28/05/2022
Thank you so very much for enabling me to hear again. I first went to a different provider but I did not receive half of the tests, choices, explanations or price points that you offered. Your time, consideration, thorough testing, fitting with complete explanations along the way was extremely appreciated! Your price was very reasonable and affordable for a senior like me. I will be recommending you to everyone! I can't thank you enough.UBHearing Response
30/05/2022
*****, we can't thank YOU enough for taking the time to give such a thorough description of everything you appreciated at UBHearing. Information like this really helps others, doing online research, to make an informed decision about who to trust with their hearing and their hard-earned money. Thank you again, so very much!Review from Sherri T
5 stars24/05/2022
They were kind, friendly and knowledgeable. I was able to get hearing aids for $800. which is $4200. less than another company in town. Not to mention the appliance's are pretty much invisible. I sent my dad in for new hearing aids and he came out tickled pink with the products and the affordability of them.Thanks UB Hearing!******UBHearing Response
25/05/2022
Thank you so much, ******, for your five star rating! We really appreciate it.Review from Sandra S
5 stars23/05/2022
Simply the BEST! I went to two other providers before I found UB. The first one did the testing, then pointed to hearing aids that were mounted on a board on the wall. I was told to choose one without even trying them on. What? The second place, spent a lot of time fitting me with aids that had a tremendous amount of technology in them. Technology that I didn't need and would never use. Technology that made the aids outrageously expensive. I was very discouraged. A friend said that she saw a sign for UB Hearing, and the rest, as they say, is history. After thorough testing, *** fitted me with a great pair of hearing aids. I don't know what I would do without them, and the price was much lower than the other places. He was extremely patient with this fussy old woman and he has a great sense of humour. ******* is also the best... friendly, kind and so efficient! During an appointment with an ENT doctor, he asked where I got the testing done. When I told him it was UB, he said that they were one of the very best in this whole area! Enough said. ??UBHearing Response
24/05/2022
Thank you so much, ******, for your glowing review. We can't thank you enough for sending so many people our way over the years. We feel lucky you found us too!Review from Gordon F
5 stars21/05/2022
Very pleased with the professional and honest approach to testing, explaining and discussing test results and reasons for recommending a specific type of hearing aid. Not attempting to upsell but fitting you with the product that is required for your hearing improvement. Highly recommended.
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