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Find a Location

Knapps Yamaha has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Knapps Yamaha

      United Counties of Leeds and Grenville, ON K0E 1T0

    • Knapps Yamaha

      2824 County Road 18, R. R. # 2 United Counties of Leeds and Grenville, ON K0E 1T0

    Business ProfileforKnapps Yamaha

    Motorcycle Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Knapps Yamaha has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Knapps Yamaha

        United Counties of Leeds and Grenville, ON K0E 1T0

      • Knapps Yamaha

        2824 County Road 18, R. R. # 2 United Counties of Leeds and Grenville, ON K0E 1T0

      Location of This Business
      United Counties of Leeds and Grenville, ON K0E 1T0
      BBB File Opened:
      3/11/2017
      Years in Business:
      52
      Business Started:
      1/7/1972
      Number of Employees:
      1
      Business Management
      • Mr. Ron Knapp, Owner
      Contact Information

      Principal

      • Mr. Ron Knapp, Owner

      Customer Contact

      • Mr. Ron Knapp, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      27/06/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took my 2008 arctic cat 700 EFI H1 atv to knapps on Mach,28,2022 for a wet clutch to b replaced we talk a few days before the bike b dropped off I was looking for parts to do work my self asked about a clutch kit for my atv this is when I told them my atv have the Suzuki motor not the arctic cat motor cause I was have a hard time to find parts my self found a clutch kit for the bike Suzuki motor said in his book I asked how long it would b if I brought the bike to him to have work done said about a week. Now on June,4,2022 bike finally done and a $1204.16 bill. Not to happy about the time it took but my bike is done yes! look over the bill and find that I am pay a 60% restocking fee for parts he ordered wrong he called me and said need to get parts right from arctic cat. He got parts from ***** ******* repair and service in metcalfe I have got parts they before for my atv they are a cat dealer. I don’t have any prob with them it is the fact I am pay for a mistake he made when got the parts for my atv. The parts prices are $454.50 for one parts and got back $182.71 the other part is $316.43 and got back $127.20. So when I was there to pick up my atv and look at that and got mad well pissed and said that I should not have to pay this cause u did parts wrong he then told me that I said my atv was not the right model and it was my fault and not his so got a little more pissed and said fine fuck it I will pay this bill and u will never c me again there was other people in there wait to get parts I was not happy with this and make this clear. So went out side and let him deal with other people in line. My atv was out in shed locked need to wait to open amd when did and got bike out he gave me back! $200 said this is best I can do for your bill took it and said I will look into this more this is not right. I just want to get the $ back for the restocking fee I could c if I told him part # and stuff like that but was left with him. Prob forgetting some but that is it.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Johanne M

      1 star

      12/10/2023

      If you only want tires or a plow, then the prices are great. If you want any other service done, STAY AWAY. We purchased new tires, plow and asked them to install supplied signal lights and light bars. Very shoody work. They only installed 4 of the 8 lights and also did something to our existing lights as now they don't come on at all anymore. I contacted *****, (the owner?) WOW, what an absolute A**! Not only would he not offer assistance to fix the situation, but he continually says "they did what we asked" NO THEY DIDN"T. We wanted all lights installed PROPERLY (not stretched tight and taped together held up by uncut zip ties) and we certainly did not want the existing bumper lights to be disconnected. all I can say is STAY AWAY.

      Knapps Yamaha Response

      14/10/2023

          Customer  supplied  light  kit  from  *****  ,, poor quality,,not all lights  worked,, so  we installed the ones  that did. .  WE did not disconnect  her  front  running  lights , and never checked to see if they worked  as it was not requested by customer.   All wiring connections  were ***** wrapped &* tied  up  out of the way  with tie  straps.   Customer had  no complaints  when they picked  unit. up  We did  offer to install more  lights,,if  she suppied  more   that  worked,, but customer  refused  to pay additional labour.  

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