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            Business ProfileIndependent Energy Services

            Heating and Air Conditioning

            Contact Information

            1437 Old Highway 65

            Val Caron, ON P3N 1N6

            Visit Website
            (705) 897-3334

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            1437 Old Highway 65, Val Caron, ON P3N 1N6
            BBB File Opened:
            5/9/2018
            Number of Employees:
            1
            Business Management
            • General Manager
            Contact Information

            Customer Contact

            • General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            19/04/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            We hired Independent Energy to service our free standing fireplace an were recommended to replace the pilot assembly by the employee last spring spent over $1000 repairing it We didn't use the fireplace during the summer but when. We try to use it in the fall the fireplace was not working. We call independent energy to come and check it and the new technician told us that it was the same part that we had replaced less than 6 months ago. He also say there was no point to replace the part that we should buy a new one, they alo charged me for the second inspection just to tell me that the problem was the part we had just replaced. I have called multiple times and spoken with multiple people and I was told the Service manager was going to get back to me to give me a credit or a refund but it has been over 3 months of me calling and coming to the store but they have not gotten back to me. I asked to speak with the owner and I still have not heard anything. I don't know what to do at this point.
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            Customer Reviews

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            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

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