Business ProfileforAccomod8u

I am a resident in ********, having entered into a lease agreement with Accommod8u commencing on September 5, 2022, and concluding on August 27, 2023. I am writing to request that Accommod8u take the following actions: the return of the key deposit, the removal of the damage charge, and the provision of a reasonable compensation amount. Upon our initial move-in, a key deposit of CAD500 was levied. On the date of lease termination, August 27, 2023, we dutifully returned all three sets of keys and FOBs. However, our mailing address for the return of the deposit was not recorded. I contend that the withholding of the key deposit in this instance is unreasonable, as all keys were maintained in their original condition and were promptly returned. Furthermore, on October 5, I received a charge notice from Accommod8u amounting to CAD316.25, pertaining to wall repainting. The alleged painting damage transpired due to a severe leak on July 4, which was initiated from within the wall above our unit. I possess video evidence showing that the leak did not originate from our unit. Consequently, I assert that the responsibility for repainting the damaged wall rests with the landlord, rendering the charge unwarranted. On July 4, Accommod8u maintenance personnel asserted that our water heater was damaged and necessitated removal (notably, this was prior to the aforementioned leak and could not have been the cause thereof). Regrettably, due to oversights in inspection and management, Accommod8u failed to procure replacement heaters in a timely manner, resulting in a two-week period during which our unit lacked hot water. I firmly believe that the company is obligated to provide compensation to tenants in such cases. I kindly request your prompt attention to these matters and the equitable resolution thereof. Thank you for your consideration.