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Find a Location

Billyard Insurance Group Inc has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Billyard Insurance Group Inc

      38 East Main St Welland, ON L3B 3W3

    • Billyard Insurance Group Inc

      203 - 5409 Eglinton Ave Etobicoke, ON M9C 5K6

    • Billyard Insurance Group Inc

      214 - 215 Dundas St W Oakville, ON L6M 1L9

    • Billyard Insurance Group Inc

      222 - 350 Rutherford Rd S Plaza 2 Brampton, ON L6W 4N6

    • Billyard Insurance Group Inc

      7 - 3 Watson Rd S Guelph, ON N1L 1E3

    Business ProfileforBillyard Insurance Group Inc

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Billyard Insurance Group Inc has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Billyard Insurance Group Inc

        38 East Main St Welland, ON L3B 3W3

      • Billyard Insurance Group Inc

        203 - 5409 Eglinton Ave Etobicoke, ON M9C 5K6

      • Billyard Insurance Group Inc

        214 - 215 Dundas St W Oakville, ON L6M 1L9

      • Billyard Insurance Group Inc

        222 - 350 Rutherford Rd S Plaza 2 Brampton, ON L6W 4N6

      • Billyard Insurance Group Inc

        7 - 3 Watson Rd S Guelph, ON N1L 1E3

      Location of This Business
      38 East Main St, Welland, ON L3B 3W3
      BBB File Opened:
      24/10/2011
      Years in Business:
      29
      Business Started:
      1/3/1995
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:30 AM - 4:30 PM
      T:
      8:30 AM - 4:30 PM
      W:
      8:30 AM - 4:30 PM
      Th:
      8:30 AM - 4:30 PM
      F:
      8:30 AM - 4:30 PM
      Business Management
      • Mr. Stephen Billyard, President
      Contact Information

      Principal

      • Mr. Stephen Billyard, President

      Customer Contact

      • Mr. Stephen Billyard, President
      Additional Contact Information

      Fax Numbers

      • (866) 540-6870
        Primary Fax
      • (855) 453-2660
        Other Fax

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      16/11/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I recently contacted an insurance company and they gave me a quote after telling me they fully looked into my history and got me to sign a contract and everything was a go! After a day or 2 of signing the contract they called me back saying they made a huge mistake and didn't see some information and that my rate was going up! I told her that wasn't fair and that I shouldn't have the rate they quoted and agreed to or I wouldn't have left my old insurance as the new insurance is alot more expensive now! They won't let me cancel it and it hasn't even been a full month and told me if I want to cancel my insurance I will have to pay this month and a huge penalty! The same day I asked why I havnt got any actual insurance papers or a date when my payments come out she said they havnt started the policy and I'm on a temporary one! The temporary one expired and I drove around with expired temp insurance without knowing! ** ** **** ***** **** * **** ** *** **** *** **** ***** **** ****** ** if I dodnt catch the insurance being expired I would have got a fine and my insurance would have increased again! She said herself it hasn't gone threw yet so I don't know why I can't cancel it
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Muskan S

      1 star

      11/11/2023

      Through a reference, I contacted one of the agents, Mr. David B. from Billyard Insurance Group Inc. The only form of communication I had with him was through texts because he won’t answer calls * * ******* *** ***** ** ** ******** *********** Mr. B. gave me a quote for ****************** & I only asked for automobile insurance for my 2 cars. I have all the texts messages exchanged with Mr. B. throughout. His team kept delaying the work until the last day when my previous insurance was going to expire & I had to follow up with him every other day. I have always been polite & respectful & he appreciated my patience throughout. When I received the documents from the insurance company, first of all it was a totally different insurance company than the one he gave me the quote for. Second, home insurance was also included which I have never asked for. I texted Mr. B. asking him about why I received documents for home insurance. He ******* ***** **** **** ** * said that he was looking out for me & that I should trust him with whatever he would do for me. I told him that even if he was looking out for me, I was never asked nor informed about home insurance. I have never signed any documents for home insurance. To all this, Mr. B. replied saying that he does not want to argue with me ** * ******** ******* * **** ** *** ****** ****** ** **. He went on to say that he did a mistake by helping me. I have had automobile insurance before & I was dealt with professionally. He did not think that my consent would be required before signing me up for home insurance. He sent me a text saying that he will be canceling my insurance & I should make arrangements because the insurance for both my cars will expire today midnight. It is Saturday & the insurance company is closed for weekends so I am stuck with 2 cars that have no insurance * *** ** ** ******* ***** *** ******** ******** **** ** ***** * ********* ** *** ***** **** ***** * **** *** *** ***** ** ******

      Local BBB

      BBB Serving Central Ontario

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