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Complaintsfor411 Drives Service & Performance
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Complaint Details
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Initial Complaint
19/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In February 2022 i traded in my 2014 ****** ****** for a 2015 *** ****. Upon collecting my vehicle i realized i was still being billed for my ****** bi-weekly. I contacted the dealership 411 drives and spoke to Sean. He assured my the issue would be corrected. 2 Months later in May, the issue was partially corrected when he paid off the new amount owing on my loan with my ******. But i still have not be returned the two months worth of payments I'm owed for payments i should've not be responsible for. I've contacted the dealership several times and I'm now being ignored completely. I'm owed $1,053.64.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.