Business ProfileforView Star Interlocking and Landscaping

>Date of Transaction: Feb, 2022 >Total Cost quoted for this job: $6,500 >The amount I paid the business for driveway Interlocking (first 2 payments): - Feb. 01, 2022: $2000 - Feb. 23, 2022: $2000 -The contractor said he needs to purchase the material in advance (due to shortage in the market), I was provided a Sales Quote from '********************************.' dated 31 Jan 2022 for $4,3471.11 I then made a total of $4,000 as down payment, I was constantly harassed to make payments. I called ***** today, this purchase was not made. >What the business committed to provide me: - An Upgraded Driveway, by demolishing the old one and doing a new one with interlocking from the ***** supplier quote. - 2 bottom steps of my front stairway >What the nature of the dispute: -He first dumped the gravel on the road in April 2022 and vanished -On May 12 2022- He dug up my driveway, and put gravel, now driveway is sinking He took out my last cement/concrete steps and put mud -Almost every day texted or called him, to check if he will come over to complete the job. -Initially he said 'weather was not good', then he said so many jobs he is stuck -Then he started rescheduling -Beginning of the week he says, things broke down (Equipment, Truck etc.) -End of the week, he gave the same break-down excuses and pushes to the next week >Whether or not the business has tried to resolve the problem: He has not done anything, even after I told him: -there is mess on the road and this is in violation of city by-laws as ************************************************************************************************ **************************************************************************************************************** -I am approaching Better Business Bureau for a resolution *************************************************************************************************************************************************** -to return my Cash as he is not able to do the job