Business ProfileforMarcel's Collision

in the past 2 month we brought ****** our vehicles here and both were not repaired properly and returned to **. most recently the windshield washer bottle that was leaking after the accident on our *** was not replaced so we brought the vehicle back. in order to replace the windshield washer bottle they had to remove the bumper. Marcels did this to inspect the bottle however they didn't have the part and had to order it. they some how failed to put the car back together properly and the wheel well was rubbing on the tire when they gave it back to my 18 year old daughter. we caught this error before there was damage and my daughter returned the next day to have this issue corrected keep in mind this wasn't broken or an issue before we came back for the windshield washer bottle. ******* assured my ************************************************************************************************************************************************ a loaner. fast forward to the next day and a damaged wheel well not to mention screws and clips not reinstalled in the bottom bracket of the bumper a hole now in the wheel well and a horrible noise when driving and stopping becasue there was a plastic piece that had been forced down by wind rubbing on the ground well you drove. I then was informed by ******* he did a temporary repaired on my ***?? temp repair there was a leaking windshield washer bottle and it's still leaking and now there are missing screws and clips in the front bumper and wheel well and now additional damage. how and why is there a temp repair on parts that weren't broken?? why did we have to do a temp repair to brand new parts that were installed properly? what I suspect happened is there tech decided not to put all the clips and screws back in because they expected the part the windsheild washer bottle to come in sooner and didn't want to have to do the job 2x???