2 Customer Reviews
Review from Jessica M
1 star22/12/2023
Came in for a safety check and it took 3 hours all for them to tell me that the car didn’t pass and needed thousands of dollars of repairs (the car just passed a safety inspection a few months ago in a different state) and I had just spent $1500 on repairs a few months earlier at a different car place. I got charged $145 for their time and no one seemed to care about my concerns. I thought they over exaggerated a lot of things that needed to be fixed for their advantage. Terrible company and I will never go there again! I’d like my money back because I feel it was wasted for nothing.
Kipping Tire and Automotive Response
05/01/2024
Hello,
thank you for taking the time to leave your review.
Unfortunately safety inspections for the Province of Ontario may be a bit more stringent than certain States in the USA. As per MTO rules once we do a safety inspection a three page full written report is given to the customer outlining the findings of our licensed mechanics, and reasons for the failure. This report was given, and details on why the items failed listed. Our technicians and service staff do not make any commission on parts or labour so there is no advantage for our staff to upsell items that are not required.
Review from Jeff P
1 star14/03/2022
I've been going to ********* for about 16 years now for almost all my car repairs until now. I took it there Jan 4/22 for an oil change and when I had to take it to another mechanic for an oil leak (March 7/22 after 2,000KM) they noticed that the oil plug didn't have a washer and was leaking and that the oil filter cap assembly was broken ($65). When I called **** to explain this to him, he denied any responsibility and that it could have happened mysteriously by itself or someone else could have done it. I was extremely disappointed that they didn't accept any responsibility whatsoever! They were the last ones to touch the car and maybe it was an apprentice who did it, I've heard worse. *************************************************************** *****************
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