ComplaintsforSteve's Auto Shine
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Complaint Details
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Initial Complaint
26/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I brought my car in the beginning of January to get a premium detail And ***** said that he couldnt do it because his lady that does it didnt show up after having my car from 9am-330pm and that he had allergys to my dogs hair after having my car the entire day and to bring it back another time I called for three weeks.He finally called me back. I got the car in this morning for 9 oclock (for the second time bringing it in) and after having the gift card With a value of $189 he said it was going to cost me another $150 for the little bit of dog hair that was in there because it would take all day to clean it.I have photos of the amount of dog hair there is & I have floor mats and all my seats are leather and covered so the seats dont even need to be clean. Its just around the mats.Also, the first time I brought it in he said it would be about $30 extra if there was a lot of dog here and there is not.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.