ComplaintsforSerenity Auto Sales
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Complaint Details
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Initial Complaint
14/10/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In May 6th 20/20 vehicle was purchased from Serenity Auto and services the vehicle was purchased cash. When selling the vehicle used recently we found the vehicle has a lien with ****** capital Corp. ****** Capital Corp does not exist and when trying to contact Serenity Auto Sale the number does not is not registered. I had found out they had changed the name ******* ****** and they do not have a business license. I contacted the number with ******* ****** and the same person who sold the vehicle is working there and said that he had to contact the sales manager. When I questions their business license not being applied to the business I was told I speak too much. The currents phone number I was able to reach the person is ************. We have been trying to find a way to remove the lien on the vehicle that was paid for in full by cash and on the original bill of sale there is nothing saying there is financing on the vehicle. When looking up the financial institution that they used it is a house being sold by Royal LePage in London. I have strong beliefs that they are scanning and can prove by text message that they are operating a business without a license.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.